"Could not reserve record (2 tries). Keep trying?" error message

Problem: When working in forms (Enterprise Classic or Enterprise Classic without treeview) I am receiving receiving an error that says "Could not reserve record (2 tries). Keep trying?

This error, there are two screens open for the same module. In each screen session the same information is being edited and the system doesn’t know which screen to register.



To fix, continue to click on the X in the upper right hand corner of the error message until it goes away.


When the message goes away and you can start closing duplicate sessions. In the screen shot below, the screen you are actively working in has the "dot" to the left of the name. The item outlined in red is the duplicate.  On your screen verify the screen you are working in and select the duplicate window and close it. The error message should go away and you will be able to continue working.