WHAT

This guide will provide details on where to find support for ExakTime.


WHY

When looking for assistance it is helpful to know where to find it.


HOW

See below for step-by-step instructions.





Note: ExakTime fluency is listed by bullet points below.


Craft

Your foreman and/or super should be your first point of contact for issues with ExakTime mobile.

  • Clock In/Out
  • Sync


Foreman/Super/PM

Our ExakTime SwinNet page should be your first resource for ExakTime Mobile and Connect questions. There are direct links under "How To Learn It" that contain step-by-step guides. If you cannot find the answer, please contact your Craft Services Admin or Super User.

  • Clock In/Out
  • Clock For (changing tasks/cost codes for craft)
  • Sync
  • Default Location/Cost Code
  • Review/Edit History
  • Hard Sync
  • Review/Correct/Approve Timecards
  • Reports


Craft Services or Super User

Please send Craft/Foremen/Supers solutions that will resolve their question(s) or issue(s). If you cannot find the answer, please submit a support ticket.