BTech Change Process - Creating a Change Request Using the Service Catalog
Creating a Change Request Using the Service Catalog -
STEP 1: From the Service Catalog, Click BTech Change Request (or click HERE).
STEP 2: Complete the BTech Change Request Form:
-
Requestors Name
- You can enter a request for someone else as well
- Subject line should include Product or Service name along with notable detail
- Select Product or Service from predetermined list
- Give a short description of the change request
- Describe the business justification of the change request
- Select reason for the change
- Select the percentage of the company that is affected by the change
- Add any attachments that might be helpful
- Select Place Request
From here, your Change Request will go through the approval process within BTech and you will hear from someone on our project team with an update on the request. You will also receive an email with ticket details and a link to your ticket.