Configuring Data exports in Power BI In Power BI, click on Get data and choose Web In the pop-up, paste the API URL copied from Freshservice. If the customer uses a Vanity URL, make sure the CNAME has been replaced with the default FS URL. Click OK. In the next pop-up, Click on Basic from the left pane -> Enter the API key in the Username and click on connect The data will be loaded into as a data set. We will now have click on Open as and choose the data to be displayed as a CSV Document. Power BI will now display the data in tables.