How To Merge Tickets
1. Go into one of tickets and click the 3 dots > select Merge
2. You can use the drop down to find the other ticket (I always change it to ID) > add the ticket # into the field
3. When the ticket comes up, click the little plus icon
4. Click the Primary icon to select the ticket you want to be the main one > click Continue
5. Click Merge > Save and Merge