How to Submit a Ticket Using "Simon Says"
STEP 1: Open Notepad and Copy Text from the Simon Says Note.
STEP 2: Open Email you want to use as ticket and Forward to Tech Support. Subject line should explain the issue (becomes ticket name).
STEP 3: Paste text from Notepad in the body of the email.
STEP 4: Status and Office Location need to be updated.
STEP 5: Press Send.
STEP 6: Check Fresh Service to confirm it was sent.