User Principal Name (UPN) must match with User Logon Email BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Category: Integrations Category: Integrations - Non BTech Product ManagersIntegrations Overview, 1000060230. Integration Information User Principal Name (UPN) must match with User Logon Email To maintain consistency across systems, it is important to align the email setup in CMiC and WorkDay with the Active Directory (AD) primary email address. The User Principal Name (UPN) should always match the primary email address in AD. If users samAccountName or AD account is tkretzschm then their Primary Email Address must be setup as tkretzschm@swinerton.com will be UPN in this case. This account potentially can have additional email alias associated with their primary email, however, only primary email must be used in all downstream applications (CMiC, Workday, Workmax, Certify) etc. Active Directory (AD): The User logon name/Users AD account (samaccount name) + the domain that user belongs to must with user principal name and Primary Email in AD.(they can have alias if needed but alias can only be used while sending email communications). User maintenance User maintenance in CMiC should have the same email setup as the primary AD email.They use users primary email as their SSO and the same will have to be setup in CMiC user maintenance. CMiC Resource Lookup: WorkDay: The Workday account should also use the same work email as the primary AD email. This integrates from Active directory automatically. Note: Both the UPN(User Principal Name) and logon primary email should always match. As long those matches then respective user should be able to see their own Jobstart notifications. For further reference, please see the example ticket: Example Ticket: https://support.swinerton.com/a/tickets/269257?current_tab=details CCL # 3139: Job Start - Update Email Address for Existing Approvals for TKRETZSCHM