Creating a Change Request Using the Service Catalog
Creating a Change Request Using the Service Catalog -
NOTE: How to Video available HERE
STEP 1: From the Service Catalog, Click BTech Change Request (or click HERE).
STEP 2: Complete the BTech Change Request Form:
-
Requestors Name
- You can enter a request for someone else as well
- Subject line should include Product or Service name along with notable detail
- Select Product or Service from predetermined list
- Give a short description of the change request
- Describe the business justification of the change request
- Select reason for the change
- Select the percentage of the company that is affected by the change
- Add any attachments that might be helpful
- Select Place Request