How to Power Cycle the Cisco Meraki Cellular Gateway (MG) BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Network Support Training, 1000062324. Modem Information and Pictures, 1000062323. Network - Modems Overview Power Cycling process helps resolve minor connectivity or performance issues by rebooting the device and refreshing its network settings. Steps to Perform Only perform these steps when instructed. Performing these steps will take the Network Offline. Locate the Cisco Meraki Cellular Gateway (MG). Cisco Meraki Cellular Gateway (MG) Models vary. See the list of known Cisco Meraki Cellular Gateway (MG), 1000062323. Typically, Cisco Meraki Cellular Gateway (MG) are mounted high and are inaccessible without a ladder. Power Cycle the Cisco Meraki Cellular Gateway (MG):Due to Cisco Meraki Cellular Gateway (MG) being difficult to access, it is easier to access the Power Cable (AC/DC Power or PoE). Preferred Method Power Cycle at the PoE Power Source. Locate the Ethernet Cable (PoE) that goes to the Cisco Meraki Cellular Gateway (MG) Located on the Cisco Meraki MX Security & SD-WAN Appliance. For more information, see Network Security Equipment and SD-WAN (MX) Information and Pictures, 1000062356. Disconnect the Ethernet Cable (PoE) for 30 seconds. Leave the Power Cable disconnected for at least 30 seconds. Connect the Ethernet Cable (PoE).The Cisco Meraki Cellular Gateway (MG) will take about 5-10 minutes to power on and come online. Alternate Methods Power Cycle at the AC/DC Power Source Locate the AC/DC Power Cable for the Cisco Meraki Cellular Gateway (MG). Disconnect the AC/DC Power Cable from the Power Outlet for 30 seconds. Leave the Power Cable disconnected for at least 30 seconds. Connect the AC/DC Power Cable to the Power Outlet.The Cisco Meraki Cellular Gateway (MG) will take about 5-10 minutes to power on and come online. Power Cycle at the Cisco Meraki Cellular Gateway (MG). Access the Back of the Cisco Meraki Cellular Gateway (MG).May need to remove the Cisco Meraki Cellular Gateway (MG) from the mount. Remove the Lock Screw Twist the Cisco Meraki Cellular Gateway (MG) counter-clockwise, about 45 degrees. Pull the Cisco Meraki Cellular Gateway (MG) away from the mount. Remove the Back Cover: Unscrew the two screws on the Back Cover. Move the Back Cover to the side. Disconnect the Power Cable for 30 seconds. Typically, the Cisco Meraki Cellular Gateway (MG) will use PoE. Rarely, the Cisco Meraki Cellular Gateway (MG) will use the AC/DC power. Leave the Power Cable disconnected for at least 30 seconds. Connect the Power Cable.The Cisco Meraki Cellular Gateway (MG) will take about 5-10 minutes to power on and come online. Reassemble the Cisco Meraki Cellular Gateway (MG) Reinstall the Back Cover Mount the Cisco Meraki Cellular Gateway (MG)
