How to reset your password - Self Service
The top ticket driver to the Service Desk is password resets. This can be done on your own in most cases without opening a ticket and waiting for a tech's availability. Please follow these instructions and if it does not help, please open a ticket:
https://support.swinerton.com/support/solutions/articles/1000039519-self-service-password-reset-instructions
Open a Ticket: https://swinerton.freshservice.com/support/tickets/new
Please look to the Hot Issues folder for other Self Help opportunities!