How to Request a Solution Article in Freshservice BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Freshservice Documentation Guides, 1000060395. Documentation Information Overview Request a Solution Article in Freshservice. Request new documentation. Request updates to existing documentation. Documentation can be created in the requested format (Word, PowerPoint, Freshservice Solution Article, PDF, etc). Steps to Perform Complete the Solution Article Request form. Please attach any relevant files to the request. Links to SharePoint, files, etc can be added to the Solution Intake field.
